Exotic Illusions does not maintain product warranties. Please contact the manufacturer directly if you are having issues with a product that is under warranty. You may be asked to register your product, produce a receipt, proof of purchase, or photographs of the item you purchased.
Not every product has a warranty. If the manufacturer you wish to contact is not listed on the product packaging, please contact Customer Care at 304-487-2170 (M-F 9am-5pm), or send us an email at CustomerCare@exoticillusions.net