Your Personal Privacy
We understand the importance of maintaining one’s privacy, and have dedicated ourselves to keeping your personal information and identity exactly that, yours. From the moment you choose to shop with us, you are under the protection of a registered and secured shopping website. This allows you the comfort of shopping with ExoticIllusions.net with complete discretion.
Your items will be delivered in plain, discrete packaging. To maintain discretion and anonymity, we will use an alias in the return address to further protect your privacy.
The name, EI Bookstore, will appear on your billing statement to further give you a worry-free shopping experience. Your credit card statement will also always reflect our alias name whenever you order from us.
We collect personally identifiable information, as needed, to provide you with requested services and to process any order you might place. Our site uses an order form, a registration form, and a catalog request form so that you can request information, products, and services from us. These forms require that you provide us with personally identifiable information such as your name, e-mail address, physical address, telephone number, and credit card number.
Personally Identifiable Information
ExoticIllusions.net uses personally identifiable information to complete self-initiated transactions; particularly, the sale and delivery of products and services. Your personally identifiable information is also used to contact you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services, or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about your shopping experience is completely voluntary. Furthermore, we may use personally identifiable information to conduct in-depth marketing research regarding our current and potential customers.
Financial information (credit card numbers, credit card expiration dates, billing addresses, etc.), is used solely to bill for products and services rendered, and we make every effort to keep your information secure from theft or fraud.
You may, from time to time, receive information from us regarding new features, new products and services, and special offers we think you may find valuable. ExoticIllusions.net may send you periodic announcements regarding status updates and changes concerning our website. We allow you the option of deciding whether you want to receive further communication from us. If you do not want ExoticIllusions.net to send you announcements or special offers, please contact us to have your information removed from our mailing list. Alternatively, you may visit our website to unsubscribe from future contact.
Subject to applicable laws, we reserve the right to release information concerning any website visitor where such visitor is believed to be in violation of their obligation to us. This includes anyone who is partaking (or suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of ExoticIllusions.net, our customers or others, and as otherwise permitted or required by law regarding these special cases.
ExoticIllusions.net seeks to use reasonable security measures to help protect against the loss, misuse, and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the internet, can be guaranteed to be 100% secure. As a result, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, how information is transmitted between your internet connection and ExoticIllusions.net servers, or any information provided to us or any third party through connection with the website. Information is provided to us at your own risk. Please remember that these risks can be minimalized by using responsible browsing habits such as the use of anti-virus software.
If you have signed up for an account with ExoticIllusions.net you may update your mailing address, e-mail address, name changes, or telephone number by visiting our website. Please take the time to make sure your information is accurate for timely delivery, as well as keeping your mailing preferences updated. If you have any questions about this policy, the data collection and usage practices of this site, or your dealings with this site, or if you wish to report a violation of this policy, you can mail us at:
853 Frontage Road
Princeton, WV 24739
OR by emailing us at CustomerCare@exoticillusions.net
ExoticIllusions.net is committed to a quality customer experience. We constantly review your feedback to find new ways to improve and enhance your shopping experience. You can tell us what you think by sending us an e-mail or contacting customer service at 304-487-2170, Monday-Friday 9am-5pm.
Secure Shopping Experience
Exotic Illusions’ computer experts make every possible effort to protect your credit card information and personal data by following the strict security standards in the industry to prevent hacking and fraud. Your credit card and personal information is code-encrypted using Secure Sockets Layer (SSL) technology. SSL works by creating a secure link between your computer/phone and our servers. You can check the address bar of your browser to see if the lock symbol is closed. If it is closed, you are safe to continue browsing. If the lock symbol is red, then the site is not secure.
Risk-Free Shopping Experience
In the unlikely event that your credit card or personal information is compromised, Exotic Illusions wants to make sure that you are not held responsible. Under the Fair Credit Billing Act, your bank cannot hold you responsible for more than $50.00 of fraudulent charges. If your bank does try to bill you for the unauthorized charges, then we will cover it ourselves, up to the $50.00 limit. To qualify for this safeguard, you must contact us and show that the unauthorized use of your credit card resulted through no fault of your own from making at purchase at ExoticIllusions.net on our secure server.
The records required to be maintained pursuant to 18 U.S.C § 2257 and 18 U.S.C § 2257A and their applicable regulations are kept by:
Exotic Illusions, Inc.
853 Frontage Road
Princeton, WV 24739